Privacy Policy
1. Our Commitment to Your Privacy & Definitions
This Privacy Policy applies to all personal data collected through the website mybharatnirmaan.com. It governs the privacy of its users who choose to use it. The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website, and website owners. To ensure clarity and legal precision, particularly in alignment with India's Digital Personal Data Protection (DPDP) Act, the following terms are used throughout this document:
- “We”, “Us”, “Our”, “My Bharat Nirmaan”, “Data Fiduciary” refers to the entity operating the website mybharatnirmaan.com, which determines the purpose and means of processing your personal data.
- “You”, “Your”, “User”, “Data Principal” refers to any individual who accesses, browses, or uses our Website and whose personal data is being processed. Under the DPDP Act, you are the Data Principal.
- “Website” refers to mybharatnirmaan.com and all its associated pages and subdomains.
- “Personal Data” means any data about an individual who is identifiable by or in relation to such data. This includes information you provide directly, such as your name and email, as well as technical information like your IP address.
- “Processing” in relation to personal data, means an automated operation or set of operations performed on digital personal data, and includes operations such as collection, recording, organisation, structuring, storage, adaptation, retrieval, use, alignment or combination, indexing, sharing, disclosure by transmission, dissemination or otherwise making available, restriction, erasure or destruction.
This policy's scope is directly related to the data collected in connection with the services and programs we offer, including our specialized programs for individuals, entrepreneurs, and enterprises, as well as our consulting solutions in Business Strategy, Customer Experience, and ESG.[1]
2. Information We Collect
We collect information to provide and improve our services, respond to your inquiries, and communicate with you effectively. We are committed to the principle of data minimization, meaning we only collect personal data that is necessary, relevant, and adequate for the specified purposes. The data we collect can be categorized into information you provide directly and information we collect automatically.
Summary of Personal Data Collection
| Type of Data Collected | How We Collect It | Primary Purpose of Use |
|---|---|---|
| Identity & Contact Data (e.g., Name, Email, Phone Number) |
When you fill out our "Let's Talk" or "Drop Us a Line" contact forms. When you subscribe to our newsletter. When you contact us directly via phone or email.[1] |
To respond to your inquiries about our services. To send you newsletters and marketing communications (with your consent). To provide customer support. |
| Professional Data (e.g., Your selected category: Individual, Entrepreneur, Enterprise) |
When you select an option in our contact form.[1] | To tailor our response and information to your specific needs and interests. |
| Technical Data (e.g., IP Address, Browser Type, Device Information) |
Automatically, as you navigate our website. | To ensure the security and proper functioning of our website. To analyze website traffic and improve user experience. |
2.1 Information You Provide Directly to Us
We collect personal data that you voluntarily provide when you interact with specific features on our Website:
- Via Contact Forms ("Let's Talk" / "Drop Us a Line"): When you reach out to us through our contact forms, we collect the information you enter, which includes your Full Name, Email Address, Phone Number, your Message, and the category you select from the dropdown menu (Individuals, Entrepreneurs, or Enterprises).[1] This allows us to understand your needs and direct your query to the appropriate team.
- Via Newsletter Subscription: If you choose to subscribe to our newsletter, we collect your Email Address.[1] This is used exclusively to send you updates, articles, and information about our programs and services.
- Via Direct Communication: We collect any personal data you voluntarily provide when you contact us directly through our listed phone numbers (+91 9371055115, +91 7738923293) or our email address (info@mybharatnirmaan.com).[1] This may include details about your business, your professional goals, or any other information you choose to share.
2.2 Information We Collect Automatically (Technical Data)
When you visit our Website, we automatically collect certain technical information from your device. This data is essential for the security, maintenance, and improvement of our Website. This includes:
- Log Data: Our servers automatically record information that your browser sends whenever you visit our Website. This log data may include your Internet Protocol (IP) address, browser type and version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
- Device Information: We may collect information about the device you are using to access our Website, including the type of device, operating system, and screen resolution. This helps us ensure our Website is optimized for different devices.
2.3 Information from Clients
Please note that this Privacy Policy primarily covers data collected from visitors and prospective clients via our public-facing website. If you engage our services and become a client of My Bharat Nirmaan, enrolling in programs such as our Leadership Impact Academy or engaging us for ESG Consulting [1], the collection, processing, and confidentiality of your data will be governed by the specific terms of our client service agreement. This agreement will provide detailed information on how we handle more sensitive business and personal data required for the delivery of our specialized services and will be provided to you separately upon engagement.
3. How and Why We Use Your Information (Purpose of Processing)
We are bound by the principle of "purpose limitation," which means we process your personal data for specified, explicit, and legitimate purposes. We do not process your data in any manner that is incompatible with these purposes:
- To Respond to Your Inquiries and Fulfill Your Requests: We use the Identity, Contact, and Professional Data you provide through our contact forms and direct communications to answer your questions, provide information about our programs (e.g., Sales Mastery Bootcamp), and guide you toward the solutions that best fit your needs, whether you are an individual, entrepreneur, or enterprise.[1]
- To Provide and Administer Our Services: Should you choose to enroll in one of our programs, we will use your information to manage your registration, deliver the program content, and provide ongoing support throughout the duration of the course (e.g., a 3-5 week individual program or a 3-6 month enterprise program).[1]
- For Marketing and Communications: With your explicit consent, we use the email address collected from our newsletter form to send you marketing communications. This may include industry insights, articles on leadership and sales, updates on new programs, and promotional materials. We ensure that our marketing is relevant and provides value.
- To Improve Our Website and Services: We analyze aggregated and anonymized Technical Data to understand how users interact with our Website. This helps us identify trends, improve navigation, enhance user experience, and optimize the performance and content of our site.
- For Security and Fraud Prevention: We use Technical Data, such as IP addresses and log data, to monitor our systems for suspicious or fraudulent activity, protect the security and integrity of our Website, and prevent unauthorized access to our digital infrastructure.
- To Comply with Legal and Regulatory Obligations: In certain circumstances, we may be required to process your personal data to comply with applicable laws, regulations, court orders, or other legal processes. This includes maintaining records as required by law.
4. Our Lawful Basis for Processing
Our processing of your personal data is always based on a lawful ground as stipulated by the DPDP Act and other applicable laws. The primary lawful basis for our data processing activities is your consent.
- Consent: For most of our data processing activities, we rely on your clear, informed, and freely given consent. When you voluntarily submit your information through our contact forms or subscribe to our newsletter, you are providing consent for us to process that data for the specific purposes outlined in this policy. The checkbox on our newsletter subscription form, which requires you to agree to our terms [1], serves as a mechanism for obtaining this consent. By checking this box and submitting your email, you are providing a clear and affirmative action signifying your agreement to receive our marketing communications. This Privacy Policy provides the "informed" basis for that consent, detailing exactly what you are agreeing to.
- Performance of a Contract: If you decide to engage our services and become a client, we will process your personal data on the basis of fulfilling our contractual obligations to you. This processing is necessary to deliver the agreed-upon services, such as our cohort-based entrepreneur programs or customized enterprise solutions.[1]
- Legitimate Interests: For certain processing activities, such as analyzing website traffic to improve user experience and monitoring our systems for security purposes, we rely on our legitimate interests. We ensure that our legitimate interests do not override your rights and freedoms as a Data Principal.
- Compliance with a Legal Obligation: We may process your personal data when it is necessary for compliance with a legal obligation to which we are subject.
5. Data Sharing and Disclosure
We hold your privacy in the highest regard and have a strict policy against selling, renting, or trading your personal data to third parties for their marketing purposes. We only share your personal data in the limited and transparent circumstances described below:
- With Service Providers (Data Processors): We may share your personal data with trusted third-party vendors, consultants, and other service providers who perform services on our behalf. These may include cloud hosting providers (e.g., AWS, Google Cloud), email marketing platforms (e.g., Mailchimp, Sendinblue), and Customer Relationship Management (CRM) systems. These service providers are contractually bound to use your data only to perform the services we have engaged them for and are obligated to implement robust security measures to protect your data.
- For Legal Reasons and to Protect Our Rights: We may disclose your personal data if we believe in good faith that such disclosure is necessary to: (a) comply with a legal obligation, subpoena, or a request from law enforcement or other government agencies; (b) enforce our terms and conditions or other agreements; (c) protect and defend the rights, property, or safety of My Bharat Nirmaan, our clients, or the public; or (d) prevent or investigate possible wrongdoing in connection with our services.
- In Case of a Business Transfer: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal data, as well as any choices you may have regarding your data.
6. Data Security Measures
We are deeply committed to protecting your personal data from unauthorized access, use, alteration, and disclosure. We have implemented a range of appropriate technical and organizational security measures designed to safeguard your information. These measures are regularly reviewed and updated to adapt to new threats and technological advancements.
- Technical Measures: We employ industry-standard security protocols to protect your data. This includes the use of Secure Sockets Layer (SSL) / Transport Layer Security (TLS) encryption for all data transmitted between your browser and our servers. Our infrastructure is protected by firewalls, and we implement access controls to prevent unauthorized entry to our systems.
- Organizational Measures: Access to personal data is restricted to authorized personnel who have a legitimate business need to access it. Our employees and contractors are subject to strict confidentiality obligations and receive training on data protection and privacy principles. We have established internal policies and procedures to handle data breaches promptly and effectively, in line with regulatory requirements.
While we take all commercially reasonable steps to protect your personal data, it is important to acknowledge that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. We encourage you to use strong passwords and take precautions to protect your personal information when you are on the Internet.
7. Data Retention
We adhere to the principle of "storage limitation," retaining your personal data only for as long as it is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period for your data varies depending on the nature of the information and the reason for its collection.
- Contact and Inquiry Data: Personal data submitted through our contact forms or direct communications is retained for as long as necessary to fully address your inquiry and for a reasonable period thereafter for follow-up purposes or to maintain a record of our correspondence.
- Marketing Subscriber Data: If you have subscribed to our newsletter, we will retain your email address until you choose to unsubscribe. Every marketing email we send includes a clear and easy-to-use "unsubscribe" link in the footer. Upon unsubscribing, your data will be moved to a suppression list to ensure you do not receive further marketing communications.
- Client Data: For individuals and organizations who become our clients, personal and business data will be retained for the duration of our service agreement and for a subsequent period as required by applicable laws for maintaining business and financial records.
- Technical Data: Log files and other technical data are typically retained for a shorter period (e.g., 12-24 months) necessary for security analysis and website performance monitoring, after which they are either deleted or anonymized.
8. Your Rights as a Data Principal
Under India's Digital Personal Data Protection (DPDP) Act, you, as a Data Principal, are granted several rights concerning your personal data. We are committed to upholding these rights and have established processes to help you exercise them easily.
- The Right to Access Information: You have the right to request and obtain a summary of the personal data we hold about you and information about the processing activities we undertake with that data.
- The Right to Correction and Erasure: You have the right to request the correction of any inaccurate or misleading personal data, the completion of any incomplete data, and the updating of your data. You also have the right to request the erasure of your personal data that is no longer necessary for the purpose for which it was collected.
- The Right to Withdraw Consent: Where we rely on your consent as the lawful basis for processing, you have the right to withdraw that consent at any time. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal. To withdraw consent for marketing emails, you can simply click the "unsubscribe" link provided in every email. For other processing activities, you can contact us directly.
- The Right to Grievance Redressal: You have the right to an easily accessible means of registering a grievance with us regarding our data processing activities. We are committed to resolving any complaints or concerns you may have in a timely and effective manner. You also have the right to escalate the grievance to the Data Protection Board of India.
How to Exercise Your Rights: To exercise any of the rights listed above, or if you have any questions about your rights, please contact us by sending an email to our dedicated privacy address: privacy@mybharatnirmaan.com. We will respond to your request in accordance with applicable data protection laws.
10. Third-Party Links
Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
11. Children's Privacy
Our services are not directed to, and we do not knowingly collect personal data from, individuals under the age of 18. Our Website and services are intended for professionals, entrepreneurs, and business leaders. If we become aware that we have collected personal data from a child under the age of 18 without verification of parental consent, we will take steps to remove that information from our servers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will revise the "Last Updated" date at the top of this policy. If we make material changes, we will notify you either by prominently posting a notice of such changes before they take effect or by directly sending you a notification. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
13. How to Contact Us
If you have any questions, concerns, or grievances regarding this Privacy Policy or our data processing practices, or if you wish to exercise your rights as a Data Principal, please do not hesitate to contact us. We have a designated point of contact for all privacy-related matters.
- Our General Contact Information:
Email: info@mybharatnirmaan.com
Phone (General): +91 9371055115
Phone (For Entrepreneur and Enterprise): +91 7738923293
We are committed to resolving your concerns promptly and transparently.